Everything about enrolling, paying and certifying.
The questions that apply across every Aegentra Academy course — enrolment and access, exam vouchers and resits, GST and employer invoicing, group bookings, refunds, delivery formats, and how PECB credentials are recognised. Course-specific questions live on each course page.
Aegentra Academy is an official PECB authorised training partner in Australia. These are the Academy-wide policy answers, grouped into five areas: enrolment and access, how courses are delivered, pricing and invoicing, credentials and recognition, and choosing the right course. To see the catalogue and per-course detail, go to Aegentra Academy.
Enrolment & access
The Academy team confirms the enrolment with PECB after payment and sends access instructions when provisioning is complete. Every enrolment carries 12 months of access covering the course material, the official PECB exam voucher and one free resit. Schedule the exam through your PECB account, then sit the remotely proctored exam in the PECB Exams app; there is no separate exam booking fee.
How courses are delivered
Every course is available 100% online and self-paced through myPECB. eLearning programs include recorded video lectures, scenario quizzes and a mock exam; Self-Study programs are slide-based with the official exam included. Instructor-led delivery is available on request — live online cohorts, in-person classes in Melbourne and Sydney, and on-site sessions at your own offices for team bookings. Courses are delivered in English.
Pricing, invoicing & payment
Base prices are published in AUD excluding tax. Every course page can present supported local currencies, including NZD, using the current checkout quote. Currency selection and billing address are separate: an Australian billing address adds 10% GST, while a non-Australian billing address has no Australian GST. The invoice shows Aegentra’s ABN and any tax charged separately. Group enrolments receive a written quote with the price and inclusions confirmed; no automatic discount is promised. Enrolments are non-refundable once the PECB seat is provisioned.
Credentials & recognition
Aegentra Academy is an official PECB authorised training partner in Australia, partner ID 232290. Accreditation varies by credential: PECB publishes personnel-certification accreditation under applicable ISO/IEC 17024 scopes and ANAB certificate-program accreditation under ANSI/ASTM E2659-24 for specified programs. Verify the applicable published PECB scope before relying on a particular accreditation. Each course uses the official PECB curriculum and applicable exam.
Choosing the right course
Foundation suits anyone who needs to understand a standard and speak to it credibly; Lead Implementer suits the person who will build and run the management system; Lead Auditor suits anyone who will audit one. Foundation courses have no prerequisites, while Lead-level courses assume working familiarity with the subject area — each course page lists its own prerequisites. If you would rather have the standard implemented for you, that is our consulting practice: ISO 27001, ISO 42001, SOX ITGC readiness and SOC 2 readiness.
Frequently asked questions
Enrolment & access
When can I start the course? After payment, the Academy team confirms your enrolment with PECB and you receive login details by email — usually within one business day.
How long do I have access to the course? You have 12 months of access from enrolment. That window covers the course material, the official PECB exam, and one free resit if you need it.
What if I fail the exam? One PECB-issued resit is included in your enrolment at no extra cost. Aegentra does not publish a pass-rate claim without an audited cohort dataset.
Do I need to book the exam separately? The official PECB exam voucher is included in every enrolment. Schedule the exam through your PECB account, then sit the remotely proctored exam in the PECB Exams app.
How courses are delivered
How are courses delivered? Every course is available 100% online and self-paced through myPECB. eLearning programs include recorded video lectures, scenario quizzes and a mock exam; Self-Study programs are slide-based with the official exam included.
Can we book instructor-led or in-person training? Instructor-led delivery for organisations can be scoped on request. Contact the Academy with the standard, participant count and preferred window. A cohort is not published or bookable until dates, mode, trainer, venue and price are confirmed.
What language are the courses delivered in? English. PECB publishes some materials in other languages; if you need a specific language, ask the Academy before enrolling and we will confirm availability for that standard.
Pricing, invoicing & payment
Are prices inclusive of GST? No. Base course prices exclude tax. Stripe Checkout uses the billing address, not the selected currency: an Australian billing address adds 10% GST, while a non-Australian billing address has no Australian GST. The invoice shows Aegentra’s ABN and any tax charged separately.
Can I pay in NZD or another local currency? Yes. Every course supports AUD, USD, NZD, SGD, INR, GBP, EUR, AED, MYR, PHP, IDR and VND when a live checkout quote is available. Select your country or currency on the course page before purchase.
I am Australian working in New Zealand. Can I pay in NZD with an Australian billing address? Yes. Select NZD on the course page and enter your valid Australian billing address at checkout. Currency and billing address are separate, so the checkout adds 10% Australian GST even though you are paying in NZD. A non-Australian billing address receives no Australian GST.
Can my employer be invoiced directly? Yes. Either complete the checkout yourself and forward the Stripe tax invoice to your employer for reimbursement, or write to Academy@aegentra.com.au and we will issue an invoice to your organisation with payment terms.
Can I buy on behalf of my company? Yes. Enter your organisation and ABN at checkout. You receive an ATO-compliant tax invoice with Aegentra’s ABN. An eligible Australian GST-registered business can use the invoice when claiming input tax credits through its BAS.
Do you offer group bookings for teams? For group enrolments, write to Academy@aegentra.com.au with the course, number of seats and preferred start window. Aegentra will provide a written quote with the confirmed price and inclusions; no automatic discount is promised.
What is your refund policy? All enrolments are non-refundable. Once payment is confirmed your PECB seat is provisioned and the course materials become available, so refunds cannot be issued. Please review the course details carefully before purchase, and email Academy@aegentra.com.au if you have questions before enrolling.
Credentials & recognition
Is the credential recognised internationally? Accreditation varies by credential. PECB publishes personnel-certification accreditation under applicable ISO/IEC 17024 scopes and ANAB certificate-program accreditation under ANSI/ASTM E2659-24 for specified programs. Verify the applicable published PECB scope.
Is Aegentra an official PECB authorised training partner? Yes. Aegentra Academy is an official PECB authorised training partner in Australia, partner ID 232290 — verifiable in the PECB partner directory. Every course you buy from us is the official PECB curriculum with the official exam, not a third-party rewrite.
Do I get a digital badge? Yes. PECB issues a verifiable Credly digital badge on successful certification, which you can share on LinkedIn or embed in a CV or tender response.
How long is the certification valid? PECB credentials are issued for three years and maintained through continuing professional development and an annual maintenance fee paid to PECB. The Academy can point you to the current PECB maintenance requirements for your specific credential.
Choosing the right course
Foundation, Lead Implementer or Lead Auditor — which should I take? Foundation suits anyone who needs to understand a standard and speak to it credibly. Lead Implementer suits the person who will build and run the management system. Lead Auditor suits anyone who will audit one — internally, or as a consultant or certification-body auditor. If you plan to do both, most people take Lead Implementer first.
Do I need prerequisites? Foundation courses have no prerequisites. Lead-level courses assume working familiarity with the standard’s subject area; each course page lists its own prerequisites under "What you need to start".
Can Aegentra also implement the standard for us? Yes — that is our consulting practice. Govern implements ISO 27001, ISO 42001, SOX ITGC and SOC 2 readiness inside your Microsoft 365 tenant, with evidence collected live. Many clients combine the two: our team implements while yours trains, so the programme becomes self-sufficient.
Still stuck? Email Academy@aegentra.com.au. We normally reply within one Australian business day. Browse the full catalogue at Aegentra Academy.
Where you can enrol
Available Australia-wide, in New Zealand and across Asia Pacific — and, because self-study and eLearning are delivered online through the myPECB platform, from anywhere in the world. Instructor-led organisational delivery can be scoped on request; no public cohort or classroom venue is implied unless confirmed details are shown. Base prices are published in AUD, and every course page supports available local currencies including NZD. An Australian billing address adds 10% GST; a non-Australian billing address has no Australian GST.