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PECB Lead Crisis Manager Course – ISO 22361 Australia

Instructor: the Aegentra Academy team — NV1-cleared, ISO 27001-certified · Aegentra Academy (official PECB authorised training partner)

Design and develop a strategic crisis management capability based on the ISO 22361 guidelines — crisis concepts and communications, the framework of leadership, structure, culture and competence, then anticipation, prevention, preparedness, response, and recovery.

The PECB PECB Certified Lead Crisis Manager course costs $950 + GST in Australia through Aegentra Academy, an official PECB authorised training partner. The price includes the official PECB examination voucher, the full course materials, 12 months of myPECB access, and one free exam resit within 12 months.

PECB Certified Lead Crisis Manager course — $950 + GST, PECB-certified. The Aegentra Academy PECB Certified Lead Crisis Manager is a PECB-accredited, self-paced online program priced at $950 + GST, including the official PECB exam voucher and one free resit within 12 months. Instructor-led cohorts are also available in Melbourne and Sydney. Aegentra Academy is an official PECB authorised training partner in Australia.

This PECB-accredited course is sold and supported by Aegentra Academy — an official PECB authorised training partner in Australia. Every enrolment includes the official PECB certification exam voucher and one free resit within 12 months of purchase. Courses run online and self-paced through the myPECB platform; instructor-led cohorts and in-person delivery are also available in Melbourne and Sydney.

PECB is accredited by ANAB (ANSI National Accreditation Board) under ANSI/ASTM E2659-24, plus UKAS, IAS, and COFRAC. Your PECB credential is internationally recognised and accepted on resumes, tender responses, and procurement panels worldwide. Verify credentials through the official PECB partner directory.

Aegentra Academy courses are delivered by active practitioners — the same senior engineers who run Aegentra Academy engagements and Microsoft 365 hardening for Australian SMBs. Tax invoices with GST and ABN are issued automatically at checkout. Multi-seat team pricing is available — email Academy@aegentra.com.au for an enterprise quote. Professionals across Melbourne, Sydney, Brisbane, Perth, Adelaide, Canberra, and New Zealand enrol online.

Who should take the PECB Certified Lead Crisis Manager course?

What you will learn

By the end of the PECB Certified Lead Crisis Manager course you will be able to:

PECB Certified Lead Crisis Manager course curriculum

The PECB Certified Lead Crisis Manager syllabus runs over 5 modules — 35–45 hours · self-paced (5-day course equivalent).

Day 1 — Introduction to ISO 22361 and crisis management

Day 2 — Crisis management framework

Day 3 — Crisis prevention and preparedness

Day 4 — Crisis response and recovery

Day 5 — Certification exam

Prerequisites

PECB Certified Lead Crisis Manager exam format

FormatMixed multiple-choice and scenario-based questions
Duration3 hours
QuestionsMulti-section exam covering 4 competency domains
Pass mark70%
LanguageEnglish (other PECB languages available on request)

PECB credential hierarchy: Provisional Crisis Manager → Crisis Manager → Lead Crisis Manager → Senior Lead Crisis Manager, based on professional experience and attested crisis management activity hours. Maintained through continuing professional development (CPD) credits.

What is included in the PECB Certified Lead Crisis Manager course

Course materials

Exam package

Practitioner extras

Related ISO 22361 crisis management resources

Free companion reading for anyone studying crisis management — the leadership layer above a business continuity management system:

PECB Certified Lead Crisis Manager — Frequently Asked Questions

Do you run live or in-person classes for this course?

This course is sold as self-paced study, but yes — we also deliver it live. Aegentra runs instructor-led cohorts with a certified PECB trainer, and in-person classroom sessions at our Melbourne and Sydney CBD offices. For enterprise teams we deliver on-site at your office on a schedule that suits you. Live and in-person pricing depends on cohort size and the standard, so it is quoted rather than listed — email Academy@aegentra.com.au with your headcount and preferred dates and we will come back with a quote.

What is ISO 22361?

ISO 22361 provides guidelines for crisis management — how an organisation develops the capability to anticipate, prepare for, respond to, and recover from crises. It covers the crisis management framework (leadership, structure, culture, competence), crisis communications, and continual improvement of that capability.

Can an organisation be certified against ISO 22361?

No. ISO 22361 is a guidelines standard rather than a requirements standard — much like ISO 31000 — so there is no organisational certification against it. What exists is individual certification: the PECB Lead Crisis Manager credential attaches to you, not to your employer. If you need a certifiable management system for disruption, ISO 22301 for business continuity is the requirements standard.

What is the difference between crisis management and business continuity?

Business continuity restores defined operations after a disruption you planned for, with recovery objectives set in advance. Crisis management handles situations that are novel, escalating, and often reputational as well as operational — where the task is to lead and decide under uncertainty rather than execute a plan. Many organisations run both, with ISO 22301 for continuity and ISO 22361 for crisis capability.

Is this course available with eLearning?

No. PECB Certified Lead Crisis Manager is offered as slide-based self-study only at $950 + GST.

Which credential do I receive?

It depends on attested experience. Provisional Crisis Manager requires none. Crisis Manager requires two years with one in crisis management plus at least 200 hours of activities. Lead Crisis Manager requires five years with two in crisis management plus 300 hours. Senior Lead Crisis Manager requires ten years with seven plus 1,000 hours. All require signing the PECB Code of Ethics.

How is the exam structured?

Three hours across four competency domains: fundamental concepts and principles of crisis management; establishing the crisis management framework; crisis management prevention and preparedness; and crisis management response and recovery.

Do I need business continuity experience first?

No. The course teaches crisis management from fundamentals. Prior continuity, incident response, or emergency management experience will help you contextualise the material, but none is a prerequisite.

Is the exam included in the price?

Yes. Certification and examination fees are included in the course price, and if you complete the course but do not pass you can retake the exam once for free within 12 months of the initial exam date.

What CPD credits do I earn?

Thirty-one CPD credits — an attestation of course completion is issued on finishing the course. These count toward the CPD requirements of ISACA, IIA Australia, and other professional bodies on submission.

Is GST included in the price?

No. Prices are shown exclusive of GST. Australian GST is calculated and added at checkout, and Stripe issues a compliant tax invoice with our ABN automatically.

Can my employer pay or reimburse?

Yes. Either complete checkout yourself and forward the Stripe tax invoice for reimbursement, or write to Academy@aegentra.com.au and we will issue an invoice direct to your organisation with payment terms. Groups of five or more receive a discount.

When can I start the course?

Immediately after payment. The Academy team confirms your seat with PECB and you receive login details by email — usually within one business day.

How long do I have access to the course?

You have 12 months of access from enrolment. That window covers the course material, the official PECB exam, and one free resit if you need it.

What if I fail the exam?

One PECB-issued resit is included in your enrolment at no extra cost. Most learners who use the included study materials and sit the resit within 30 days pass on their second attempt.

Can my employer be invoiced directly?

Yes. Either complete the checkout yourself and forward the Stripe tax invoice to your employer for reimbursement, or write to Academy@aegentra.com.au and we will issue an invoice to your organisation with payment terms.

Is the credential recognised internationally?

Yes. PECB is an accredited certification body recognised globally. The credential is the same one issued through any authorised PECB training partner — recognised by employers, audit bodies, and government tenders worldwide.

Do you offer group bookings for teams?

Yes. Groups of five or more receive a discount and can be enrolled with a single invoice. Write to Academy@aegentra.com.au with the course, number of seats, and start window.

What is your refund policy?

All enrolments are non-refundable. Once payment is confirmed your PECB seat is provisioned and the course materials become available, so refunds cannot be issued. Please review the course details carefully before purchase, and email Academy@aegentra.com.au if you have questions before enrolling.