PECB ISO 22361 Lead Crisis Manager Course & Exam Australia
Design and develop a strategic crisis management capability based on ISO 22361 — leadership, structure, culture, and competence. Published Self-Study enrolment starts from $857 + GST and includes the official exam access stated on this page. Training is delivered online. Available formats and booking arrangements are listed on this course page.
Available Australia-wide, in New Zealand and across Asia Pacific — and, because self-study and eLearning are delivered online through the myPECB platform, from anywhere in the world. Academy training is online only. Where a course offers live online teaching, dates and booking arrangements are confirmed before booking. Base prices are published in AUD, and course pages quote other supported currencies when a live quote is available; to pay in New Zealand dollars or pounds sterling, buy through aegentra.co.nz or aegentra.co.uk instead. An Australian billing address adds 10% GST; a non-Australian billing address has no Australian GST.
The PECB PECB Certified Lead Crisis Manager Self-Study course costs A$857 excluding GST through Aegentra Academy, an official PECB authorised training partner in Australia. That price includes the official PECB examination voucher, the full course materials, 12 months of myPECB access, and one free exam resit within 12 months. Typical total learning effort is 35–45 hours. A separate eLearning option is not currently published. For non-Australian billing addresses, Australian GST is not charged and any applicable local taxes are determined at checkout.
Academy training is online only. Check the available formats and booking arrangements on this page. Any published live online option is arranged by enquiry; Self-Study is available without waiting for a cohort.
This course publishes 12 months of material access. Course-material access, examination and retake deadlines, and any certificate-application deadline are separate. Confirm the material-access start date in your booking confirmation and check the deadlines recorded in myPECB before scheduling your examination. PECB’s partner-course policy sets a 12-month examination and included-retake cycle from purchase for Self-Study and eLearning, or from course completion for instructor-led training. A failed attempt does not restart that cycle. The first retake requires at least 15 days after the unsuccessful examination; booking rules and the recorded myPECB deadline also apply.
/ Purchase order
PECB Certified Lead Crisis Manager course price and enrolment options
Complete the exam, included retake and application within 12 months of purchase. The first retake requires at least 15 days after an unsuccessful attempt. PECB reviews eligibility before awarding a credential; buying a bundle does not guarantee certification. PECB exam and fee conditions.
An Australian billing address adds 10% GST at checkout. For non-Australian billing addresses, Australian GST is not charged; any applicable local taxes are determined at checkout.
Live online class
Ask Aegentra Academy about the online formats currently available for this course and their booking arrangements. An enquiry does not confirm live-class availability.
What's included in the PECB Certified Lead Crisis Manager course fee
The official PECB course and exam package starts at A$857 + GST — with no separate exam fee after enrolment. Optional Aegentra Labs exam preparation is clearly priced separately.
Course materials
PECB Lead Crisis Manager slide deck (digital)
Over 400 pages of information, practical examples, and quizzes
12 months access via myPECB
Scenario-based quizzes drawn from real crisis situations
Exam package
Certification and examination fees included in the course price
Three-hour exam across four competency domains
First exam attempt plus one free retake within 12 months
PECB Provisional / Crisis Manager / Lead Crisis Manager credential pathway after an exam pass and approved PECB application
Practitioner extras
Crisis management framework and team structure templates
Crisis communications plan worked example
Crisis anticipation and assessment approach
Post-crisis review and lessons-learned format
/ Exam requirements & credential
PECB Certified Lead Crisis Manager exam format, duration and pass mark
The exam voucher is included in your enrolment, and so is one free resit if you don’t pass first time. Both the exam and the credential are issued directly by PECB.
Format
Open-book, multiple-choice
Duration
3 hours
Questions
80 multiple-choice questions in the current English PECB examination record
Pass mark
70%
Language
English; confirm other languages against the current PECB examination listing
Credential experience requirements
PECB credential hierarchy: Provisional Crisis Manager → Crisis Manager → Lead Crisis Manager → Senior Lead Crisis Manager, based on professional experience and attested crisis management activity hours. Maintained through continuing professional development (CPD) credits.
An exam pass is the first step. You must submit PECB's certification application and required declarations and references. PECB decides whether the requirements for the requested credential tier are met.
/ Before you enrol
Clear answers about price, tax, exams, and certification.
These answers use this course's current catalogue record and PECB's published exam, certification, and maintenance policies.
What is included in the PECB Certified Lead Crisis Manager course fee?
The published price is A$857 for Self-Study, before tax. It includes the official PECB course materials, the first exam attempt, one free retake, and the certification application fee. This course publishes 12 months of material access. Course-material access, examination and retake deadlines, and any certificate-application deadline are separate. Confirm the material-access start date in your booking confirmation and check the deadlines recorded in myPECB before scheduling your examination. PECB’s partner-course policy sets a 12-month examination and included-retake cycle from purchase for Self-Study and eLearning, or from course completion for instructor-led training. A failed attempt does not restart that cycle. The first retake requires at least 15 days after the unsuccessful examination; booking rules and the recorded myPECB deadline also apply. PECB’s partner-course policy also includes the first year of the Annual Maintenance Fee where maintenance applies; Foundation and Provisional credentials are maintenance-exempt. There is no separate first-exam or certification-application charge after enrolment.
What will PECB charge to maintain the PECB Certified Lead Crisis Manager credential?
PECB’s maintenance policy exempts Foundation, Provisional and Transition credentials. Other credentials have tier-specific CPD requirements and maintenance fees. Confirm the applicable amount and currency directly with PECB before renewal; its public fee table uses an unqualified dollar symbol, which must not be read as an Australian-dollar quote. Course-completion CPD credits and ongoing credential maintenance are separate requirements.
Which currencies can I pay in, and when is Australian GST added?
Every course supports AUD, USD, SGD, INR, EUR, AED, MYR, PHP, IDR and VND when a live quote is available. Paying in New Zealand dollars? Buy through our New Zealand site at aegentra.co.nz instead. Paying in pounds sterling? Buy through our United Kingdom site at aegentra.co.uk instead. Currency and tax are separate: an Australian billing address adds 10% GST, a United Kingdom billing address adds 20% UK VAT, and any other billing address has no tax added.
What is the difference between Self-Study and eLearning for PECB Certified Lead Crisis Manager?
The currently published self-paced option is Self-Study at A$857 before tax, using the official PECB slide-based materials. A separate recorded eLearning price is not currently published for this course. The official exam package is still included. Check this course page for any separately published private live online option; an enquiry does not confirm availability.
Can I sit the PECB Certified Lead Crisis Manager exam remotely from New Zealand or another time zone?
Yes. PECB publishes remote online exam sessions that candidates can take from home or another suitable location through the PECB Exams application. The published course record lists these exam facts: duration — 3 hours; format — Open-book, multiple-choice; assessment — 80 multiple-choice questions in the current English PECB examination record; pass mark — 70%; language — English; confirm other languages against the current PECB examination listing. New Zealand candidates should choose a published session that suits their local time, meet PECB’s identity and technical requirements, and complete the system check before exam day. PECB’s general exam policy does not publish a New Zealand restriction.
Which credential tier will I receive after the PECB Certified Lead Crisis Manager exam, and who assesses it?
PECB credential hierarchy: Provisional Crisis Manager → Crisis Manager → Lead Crisis Manager → Senior Lead Crisis Manager, based on professional experience and attested crisis management activity hours. Maintained through continuing professional development (CPD) credits. Passing the exam does not by itself award a credential or guarantee the highest experience-based tier. PECB requires an online certification application and reference contact details, and its Certification Department decides whether the education, professional experience, and field-related project activity requirements are met.
What evidence does PECB accept for the experience or project hours for PECB Certified Lead Crisis Manager?
PECB’s public certification-process page does not publish a closed list of documents that automatically proves project hours. It requires the online application and contact details for references who may be contacted to validate your experience. Keep a dated activity log showing the organisation or client, your role, the field-related project activity, dates, responsibilities, and hours; retain employer or client confirmations, statements of work, timesheets, or similar records in case PECB asks for support. The PECB Certification Department assesses the application and makes the final decision.
What you should know before starting PECB Certified Lead Crisis Manager
Before attending, understand the core crisis-management concepts, framework and process.
Experience in business continuity or incident response can support the learning activities.
/ Who this course is for
Who should take the PECB Certified Lead Crisis Manager course
Individuals responsible for delivering a crisis management capability in an organisation
Individuals responsible for implementing a plan and structure for crisis management
Crisis leaders and members of crisis management teams
Individuals seeking to thoroughly understand crisis management
Individuals starting or advancing a career in crisis management
Consultants and advisers wanting in-depth knowledge of the ISO 22361 guidelines
/ What you'll learn
By the end of this course you’ll be able to:
Explain the fundamental concepts of and principles for crisis management based on ISO 22361.
Establish, maintain, and continually improve a crisis management framework that includes leadership, structure, culture, and competence.
Anticipate, assess, prevent, and prepare for crises.
Respond to, recover, and learn from crises in order to improve an organisation’s crisis management capability.
/ Curriculum
PECB Certified Lead Crisis Manager course curriculum
5 modules, fully on-demand. Click any module to see the topics inside.
01Day 1 — Introduction to ISO 22361 and crisis management
Training course objectives and structure
Standards and crisis management models
Fundamental concepts of crisis management
Crisis management capability
Principles for crisis management
Crisis communications
02Day 2 — Crisis management framework
Leadership
Organisational structure
Organisational culture
Competence
03Day 3 — Crisis prevention and preparedness
Anticipation of crises
Assessment of crises
Prevention and mitigation of crises
Preparedness for crises
04Day 4 — Crisis response and recovery
Response to crises
Recovery from crises
Continual improvement
05Day 5 — Certification exam
PECB Certified Lead Crisis Manager exam
Three hours across the four competency domains
/ Career signal
Why employers value PECB Certified Lead Crisis Manager.
Crisis management is not business continuity
Continuity planning restores predictable operations after a known disruption. Crisis management handles the situation nobody wrote a plan for — where the facts are contested, the decision window is short, and reputation is at stake alongside operations. ISO 22361 addresses that strategic layer specifically.
Leadership, structure, culture, competence
The framework is built on four elements that are organisational rather than procedural. That is a deliberate departure from checklist-driven approaches: it asks who decides, how the team is constituted, whether the culture surfaces bad news early, and whether the people involved have practised.
Where it shows up in Australian job descriptions
Crisis Manager, Resilience Manager, Business Continuity Manager, Emergency Management Coordinator, and senior risk roles. It also suits communications and executive-team members who sit on a crisis management team without having been trained for it.
It pairs directly with ISO 22301
ISO 22301 builds the business continuity management system; ISO 22361 builds the strategic crisis capability that sits above it. Organisations serious about resilience need both — the plan for known disruptions, and the capability to lead through the ones that were not anticipated.
/ Where this lands in Australia
Industries that hire PECB Certified Lead Crisis Manager talent.
Critical infrastructure and essential services
SOCI Act obligations and public expectation mean disruptions become public events quickly. A trained crisis capability determines whether the response is led or merely reactive.
Financial services
Operational incidents attract regulatory and media attention concurrently. Crisis leadership and communications are as consequential as technical recovery.
Health, education, and government
Public-facing organisations face crises with community and political dimensions that no continuity plan resolves on its own.
Organisations exposed to cyber incidents
A significant ransomware or data breach event is a crisis, not just an IT incident — decisions about disclosure, customers, and regulators run in parallel with technical response.
/ Study plan
How to prepare for the PECB Certified Lead Crisis Manager exam.
The exam is open-book, but the questions reward fluency, not lookup. Plan your study around these checkpoints.
01Know the four framework elements — leadership, structure, culture, competence — and what each contributes. Domain 2 is built entirely on them.
02Be precise about anticipation, assessment, prevention, and preparedness as distinct activities. Domain 3 tests the boundaries between them.
03Understand how crisis management differs from incident and continuity management. This distinction runs through the whole standard.
04Crisis communications is introduced on Day 1 for a reason — it is not a separate discipline bolted on at the end.
05Domain 4 covers response and recovery together, including learning from crises. Do not neglect the improvement half.
06ISO 22361 is guidance, so expect judgement questions rather than clause-recall. Practise reasoning from principles.
Price, delivery and course content are generated from Aegentra’s authoritative catalogue record. The official PECB course page and exam policy are linked directly below. Source-link checks and substantive human review are tracked separately so one is never presented as the other.
Harry Sidhu owns publication of this record. A separate course-specific substantive reviewer has not yet been recorded.
Substantive review status
Official source links are checked separately. A course-specific substantive review date will be published when completed.
/ Accreditation
How can I verify the PECB Certified Lead Crisis Manager credential pathway?
Official PECB training through an authorised partner. PECB is accredited by IAS and UKAS as a personnel certification body under ISO/IEC 17024 and by ANAB as a certificate issuer under ANSI/ASTM E2659-24. Accreditation is program- and scope-specific—verify the applicable credential before enrolment.
Official PECB training and credential pathway. Check PECB’s current accreditation information and the applicable program scope before enrolment.
This official PECB course is sold and supported by Aegentra Academy. PECB supplies the course material, examination and professional credential scheme. Aegentra's wider practice also runs governance, risk and compliance engagements and Microsoft 365 hardening for Australian organisations. Named eLearning trainers are credited separately on this page when the course record supplies them.
Published Self-Study and eLearning courses run online through the myPECB platform, so professionals across Melbourne, Sydney, Brisbane, Perth, Adelaide, Canberra and New Zealand enrol online. Any live online option and its booking arrangements are stated on the relevant course page. Physical classroom and onsite Academy training are not offered. Multi-seat team pricing is available for five or more seats — email Academy@aegentra.com.au for an enterprise quote. Tax invoices with GST and ABN are issued automatically at checkout.
/ Frequently asked
PECB Certified Lead Crisis Manager — frequently asked.
Do you run live or in-person classes for this course?
Aegentra Academy training is delivered online; physical classroom and onsite training are not offered. The published option is self-paced study. Available formats and booking arrangements are listed on this course page. Email Academy@aegentra.com.au with your requirements.
What is ISO 22361?
ISO 22361 provides guidelines for crisis management — how an organisation develops the capability to anticipate, prepare for, respond to, and recover from crises. It covers the crisis management framework (leadership, structure, culture, competence), crisis communications, and continual improvement of that capability.
Can an organisation be certified against ISO 22361?
No. ISO 22361 is a guidelines standard rather than a requirements standard — much like ISO 31000 — so there is no organisational certification against it. What exists is individual certification: the PECB Lead Crisis Manager credential attaches to you, not to your employer. If you need a certifiable management system for disruption, ISO 22301 for business continuity is the requirements standard.
What is the difference between crisis management and business continuity?
Business continuity restores defined operations after a disruption you planned for, with recovery objectives set in advance. Crisis management handles situations that are novel, escalating, and often reputational as well as operational — where the task is to lead and decide under uncertainty rather than execute a plan. Many organisations run both, with ISO 22301 for continuity and ISO 22361 for crisis capability.
Is this course available with eLearning?
No. PECB Certified Lead Crisis Manager is offered as slide-based self-study only at $857 + GST.
Which credential do I receive?
It depends on attested experience. Provisional Crisis Manager requires none. Crisis Manager requires two years with one in crisis management plus at least 200 hours of activities. Lead Crisis Manager requires five years with two in crisis management plus 300 hours. Senior Lead Crisis Manager requires ten years with seven plus 1,000 hours. All require signing the PECB Code of Ethics.
How is the exam structured?
Three hours across four competency domains: fundamental concepts and principles of crisis management; establishing the crisis management framework; crisis management prevention and preparedness; and crisis management response and recovery.
Do I need business continuity experience first?
No. The course teaches crisis management from fundamentals. Prior continuity, incident response, or emergency management experience will help you contextualise the material, but none is a prerequisite.
What CPD credits do I earn?
Thirty-one CPD credits — an attestation of course completion is issued on finishing the course. These count toward the CPD requirements of ISACA, IIA Australia, and other professional bodies on submission.
Can my employer pay or reimburse?
Yes. Either complete checkout yourself and forward the Stripe tax invoice for reimbursement, or write to Academy@aegentra.com.au and we will issue an invoice direct to your organisation with payment terms. For group enrolments, request a written quote confirming the current price, payment terms and inclusions before purchase.
How long does the PECB Certified Lead Crisis Manager course take?
Self-Study — Typical total learning effort: 35–45 hours. Course-day equivalent: approximately 5 training days. A separate eLearning option and workload are not currently published for this course. These are typical total-learning-effort estimates. They are separate from course-material access, exam duration, any live-class calendar span, and professional-experience requirements.
When can I start the course?
After payment, the Academy team confirms your enrolment with PECB and you receive login details by email — usually within one business day.
How long do I have access to the course?
This course publishes 12 months of material access. Course-material access, examination and retake deadlines, and any certificate-application deadline are separate. Confirm the material-access start date in your booking confirmation and check the deadlines recorded in myPECB before scheduling your examination.
What if I fail the exam?
One PECB-issued resit is included under the applicable conditions. PECB’s partner-course policy sets a 12-month examination and included-retake cycle from purchase for Self-Study and eLearning, or from course completion for instructor-led training. A failed attempt does not restart that cycle. The first retake requires at least 15 days after the unsuccessful examination; booking rules and the recorded myPECB deadline also apply. Aegentra does not publish a pass-rate claim without an audited cohort dataset.
Questions about invoicing, GST, group bookings, refunds or instructor-led delivery? Read the Academy FAQ.